Privacy Policy

We collect information you provide directly when you create an account, register AI agents, or contact us. This includes your name, email address, company name, and billing information.

When you use our API and Gateway services, we collect technical data including API request metadata (timestamps, endpoints called, response codes), agent registration details, and usage metrics. We do not inspect or store the content of communications between AI agents.

We automatically collect standard log data such as IP addresses, browser type, and pages visited when you use our dashboard and website.

We use your information to provide and maintain the AI Identity platform, process transactions, send service-related communications, and improve our products.

We use usage data to monitor platform health, detect abuse, enforce rate limits, and generate aggregated analytics. We do not sell your personal information to third parties.

Your data is stored on secure servers hosted in the United States via our infrastructure providers (Neon for databases, Render for API services, Vercel for web applications).

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. API keys and credentials are hashed and never stored in plaintext.

We retain your account data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

We share data only with service providers necessary to operate the platform: payment processing (Stripe), error monitoring (Sentry), authentication (Clerk), and infrastructure hosting.

We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of AI Identity, our users, or the public.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use essential cookies to maintain your session and preferences. We use analytics to understand how our website and dashboard are used.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

You have the right to access, correct, or delete your personal data. You can export your data or request deletion by contacting us at jeff@ai-identity.co.

If you are a resident of the European Economic Area, you have additional rights under GDPR including the right to data portability and the right to restrict processing.

California residents have additional rights under CCPA including the right to know what personal information is collected and the right to opt out of the sale of personal information.

AI Identity is a B2B service not directed at individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the dashboard. Your continued use of the platform after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact us at jeff@ai-identity.co or visit our Contact page.